Project Service Automation
Optimize resources and forecast project outcomes through a technology-augmented solution.
Deliver outstanding projects.
Deliver profitable projects in a timely manner, within budget, through Dynamics 365 Project Operations. The platform allows for a unified way to increase overall employee productivity, while ensuring that customer relationships are strengthened through high-quality project outputs
0
%
of project overruns are caused due to incorrect estimations
0
%
Client penetration has decreased by 9% over the last 3 years
0
%
Number of billable employees has dropped by 5% in the past year
Deliver outstanding projects through Digital Transformation.
In a world full of customer relationships, ensure that yours are the best that they can be through delivering excellent project experiences, while being able to keep an eye on budgets and the overall productivity of employees.
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Deal Management
Use Dynamics 365 Sales to model global workforce and exchange rates. Create fixed-price, time and materials, or retainer-type contracts for your projects using adaptable billing models that meet your customers’ cash-flow requirements. Consolidate customer data into a single view using the built-in integration with Dynamics 365 Sales.
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Manage your pipeline with a unified sales dashboard.


Estimate and track projects efficiently.
Enhanced Project Capabilties
Improve productivity with embedded Microsoft Dynamics 365 Project capabilities including dashboards, task management, scheduling, interactive Gantt charts, and work-breakdown structures. Develop accurate estimates for labor, expenses, and materials, and track planned-to-actual consumption as projects progress. Use built-in insights to understand how your projects are trending and drive timely decisions for course correction.
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Resource Profitability
Universal Resource Scheduling allows you to distribute workloads across your resources for optimal execution on project delivery needs. Maintain resource profiles to easily match people’s skillsets with projects. Rate skills easily with proficiency models that adapt to your unique business needs. Streamline scheduling with intelligent and relevant skills-based assignments and up-to-date visibility into resources’ availability.
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Anticipate resourcing needs with intelligent scheduling.


Make team member compliance easier.
Time & Expense Management
Easy-to-use time and expense tracking tools to support policy compliance. Automatically create expense lines from uploaded receipt images. Use the mobile app or a browser for time and expenses submissions no matter where you are in the world.
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Streamlined Financials
Support your global teams’ adherence to accounting standards and practices, including revenue recognition compliant with International Financial Reporting Standards (IFRS). Manage billing queues and add ad-hoc transactions for more precise invoicing. Add details and group transactions to customize invoices for optimal review and reconciliation. Use the integration with Dynamics 365 Finance or use open APIs with an external ERP system to extend to accounts payable, accounts receivable, and general ledger capabilities.
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Manage your project accounting with higher accuracy.


Democratize data to eliminate silos.
Increased Visibility
Use Microsoft Power BI to easily visualize and share business intelligence with your project teams to help drive better customer outcomes.
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Digitally Transform Your Business
Learn more about Project Operations
Contact our experts to learn more about how we can help you fulfil your business’ digital potential!
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